Integrated Managed Care (IMC) Provider Readiness

There are two regional service areas and corresponding Behavioral Health Organizations (BHOs) in the CPAA region transitioning to integrated managed care (IMC) in 2020: Great Rivers BHO and Thurston-Mason BHO.

To help facilitate the transition to IMC, CPAA is supporting partners by providing TA, billing systems support, IT readiness, MCO credentialing, EHR upgrades, and MCO contracting, engagement, and negotiation training.

This page, still under construction, is a method of organizing and sharing the communications and tools necessary to support providers transitioning to IMC. If you have questions about IMC Provider Readiness or suggestions for additional page content, please contact Kyle Roesler: or 360-539-7576 ext 126.

Upcoming Meetings & Events

Recent News & Updates

Changes to Apple Health in 2020 for Thurston-Mason and Great Rivers Regions – updated November 2019 

HCA Medicaid Updates Related to Tribal Health – updated October 2019

The Department of Commerce Behavioral Health Facilities Grant program is open through November 6. Click here to learn more.

Thurston-Mason and Great Rivers  Behavioral Health Providers IMC SymposiumOctober 28 – 30. Three identical days of content at different locations.

SERI, NPI, and Taxonomies FAQs – updated July 2019

Answers to Provider SERI Questions – updated July 2019

HCA “Sharing Substance Use Disorder (SUD) Information” Guide – Updated May 2019

Documents & Resources

IMC Provider Symposium Presentation: Clinical Part One, Part Two, and Part Three – updated October 2019

IMC Provider Symposium Presentation: Operations Part One and Part Two – updated October 2019

HCA Interpreter Services Programupdated October 2019

WIse Notification formupdated October 2019

WIse Notification Gridupdated October 2019

HCA’s Interpreter Services webpage

BH Supplemental Transaction Data Guideupdated August 2019

Data Guide Change Summaryupdated August 2019

HCA Contractor and Provider Resources

Guide to IMC Provider Claims and Encounters Testingupdated September 2019

Claims & Encounters Submission Considerations – updated September 2019

HCA VBP Online Toolkit

IMC Question Tracker – updated October 2019

HCA Contact List – updated July 2019

MCO Contact List – updated August 2019

IMC Email Resources – updated July 2019

NPI IMC Fact Sheet – updated March 2019

Combined MCO PA Summary – updated July 2019

IMC Implementation Timeline